I appreciate the time Albert took to answer my questions and the freeze-drier works well.
If you get one know that it only takes 2.4g. Would have saved a lot of headache knowing that even though I KNOW I should have known that- it’s a harvest right issue. Trimleaf however is phenomenal- couldn’t be happier with our interaction! They’re our go to from now on
Won’t allow a return after press became not what I needed.
It is true that the plastic lids do not fit into the small freeze dryer when used as a tray, however if you remove the one tab at the end of the tray they will work perfectly. The easiest way to remove the tab is with a bench grinder.
Albert at Trimleaf stepped in and helped without being aggressive - pleasant change from what I was expecting! Although I won’t be able to assemble everything for another 4 - 5 weeks, I feel comfortable in trusting this company’s knowledge about their products. Thanks for everything!
I do enjoy these bags, keeps the dried produce perfectly for years. Saves on space and frees up space for my canning.
Thank you Albert and Trimleaf Crew! great service,
My freeze dryer is exactly as described. Albert went over and above the call of duty helping me decide what to purchase! I would recommend purchasing from him in a heartbeat!
Does a great job. One problem that is a problem is the cable attaching to the tray holders, looks like a very weak spider joint at the top back of the unit. Also the wifi adapter does not connect to wifi. Other than that it’s good
Albert was very helpful and answered all of my questions! He also had great followup!
All I knew about freeze dryers is that the foods I'd tasted were good and had a great texture that a plain dehydrator can't match.
I actually bought it for my tart cherries. Just got my small Harvest Right set up and am cooking the cherry puree down now. Once dry will cut/break into serving size portions. Excited to dry my first batch!
Excellent service! Albert responded to my emails promptly, even calling me to voice advice on which product I should purchase. Saved me lots of $$!
What can I say well worth the money I got mine on sale. I only grow once a year now! 4 plants different strains, no more growing non stop with cheap lights that don’t put out enough. Mars is one of the best, a friend told me about them. His results I could not believe the difference compared to me using 3 lights. I got the 730 watt, excellent! If you want great results, check this light out!
I wasn't sure about buying this but I I did... It has been extremely helpful - being able to monitor and increase dry time remotely (at work, at the beach) removes the stress of whether I will get home in time or not. My freeze dryer is in my basement and getting notifications on when to load or batch status saves me a lot of trips.
Very good service with Trimleaf. We bought the accessory kit as it was cheaper than individual purchases. Also, very pleased to get this from a Canadian company as the prices and shipping from the US were extremely high.
Again, it was great dealing with a company in Canada.
the bags being reclosable is awesome, they are very durable. i really like them
We received our order in great shape and fast delivery. Very happy with the service we received from Trimleaf.
When this batch is done I will try this upgrade. I'm giving a five star now though because of the quick and accurate response on how to use it. I don't have a QR Code scan setup so I had to get instructions the old fashioned way. This company really is over and above for their customer service.
Only way to use this unit. Nice to be able to keep track of things.
We looked at getting a few items seperate, then we seen the accessories kit, what a great way to go, everything you need and then some.
Mix that with Albert and his fantastic customer service ya got a winning combo.
I highly recommend to anyone thinking about adding value to your FD package.
It's so nice having a Canadian company to purchase supplies from - fast shipping, reasonable prices awesome customer service
Perfect bundle for noobs learning to press. Very pleased with the results.
Very good service. When a delay was evident i was advised of the reason immediately. Good product as well.
Trimleaf did a great job processing and getting my order to me very quickly. The Ptek 3.1 are an awesome light system. Tent temperatures and the electric usage went down immediately. Great product and great company. Will definitely order with Trimleaf again!