The freezers do take a few weeks as stated in the description to get delivered, it’s a factory thing from harvest right. Pretty easy to order from here.
This is our second one, we have the medium and the large now. Making much more product with this large one now!
The start was very problematic until I went through the troubleshooting pages and videos to discover the heater was not plugged in. I have since run one cycle and I am hoping that will be the end of the issues. Quality control at the factory needs to be improved.
I debated on whether to order the medium or large freeze dryer. Glad I purchased the large one along with the oil free pump. So far I’m very happy with it. I didn’t notice it requires a dedicated 20A outlet, so be sure you have one. Because I was putting this in an older home, I had to change the outlet to a 20A type outlet as the freeze dryer plug has one horizontal prong and one vertical prong instead of the two vertical prongs we normally see in the US.